About Us

ABOUT CARTUP LTD.

Cartup Ltd. is a homegrown Bangladeshi tech startup, proudly backed by the U.S.-Bangla Group. Our mission is to meet the evolving e-commerce needs of local customers through a smarter, more controlled, and quality-first retail experience.


Cartup owns and manages its product inventory. We fulfill every order directly from our own warehouse facilities, allowing us to ensure product quality, pricing control, and faster delivery. With a dedicated in-house delivery fleet and logistics system, all operations—from sorting to last-mile delivery—are handled end-to-end by Cartup.


Our platform offers a curated selection of genuine products across popular categories such as electronics, fashion, home appliances, beauty, and more. Every product available on Cartup is quality-checked, stocked, and shipped by our team—ensuring authenticity and reliability in every purchase.


Trade License Number: TRAD/DNCC/010711/2024


ELEVATE YOUR SHOPPING EXPERIENCE


Cartup – is the new Trusted Homegrown E-Commerce Destination


Cartup is the new and fastest-growing e-commerce brand in Bangladesh, dedicated to delivering high-quality products directly to your doorstep. As a proud concern of the U.S.-Bangla Group, we’re building a smarter online shopping experience—one where we own the products, fulfill orders from our own warehouses, and ensure quality, authenticity, and timely delivery


Our platform connects shoppers with a curated selection of local and international brands across categories such as electronics, fashion, home appliances, beauty products, and more. Every product you see on Cartup is stocked and quality-checked by our in-house team, ensuring 100% authenticity and better control over pricing, availability, and delivery.


With guaranteed fast delivery and a 7-day easy return policy, we’re redefining customer satisfaction. Deliveries within Dhaka typically take 2–5 working days, while outside Dhaka, we aim to deliver within 3–7 working days, depending on location and customer availability.


Our intuitive website and mobile app make it simple to browse, compare, and shop from anywhere. We enhance your experience with:


High-resolution images, detailed product descriptions, and verified customer reviews

Curated collections, seasonal offers, and exclusive brand deals

Rewarding promotions and loyalty programs

Friendly, responsive customer support for any query or issue


Backed by a strong logistics network and warehouse management system, Cartup ensures reliable delivery—even to remote areas—so every customer in Bangladesh can enjoy modern, hassle-free e-commerce.


CARTUP GOAL

At Cartup, we take pride in delivering happiness. As a homegrown tech-driven e-commerce company, our goal is to understand and anticipate the needs of Bangladeshi shoppers, providing them with high-quality products, genuine value, and a smooth, reliable online shopping experience.


By staying tuned into market trends and customer preferences, we continuously evolve to meet their expectations—building long-term trust and satisfaction in every delivery.


OUR VALUE PROPOSITION 

At Cartup Ltd., we’re creating a smarter, simpler, and more reliable e-commerce ecosystem—where Bangladeshi customers can shop with trust, receive products quickly, and receive the desired quality products. These core principles define our business ethics and brand identity.


PRIORITIZING CUSTOMER SATISFACTION

Our commitment to customer satisfaction drives every decision we make. From fast delivery and easy returns to friendly support, we work hard to ensure that every shopping experience is seamless.


We listen to our customers—through feedback, reviews, and direct communication—and adapt to serve them better. Our support channels include live chat, email, social media, and phone assistance, so help is always within reach.


To empower confident shopping, we offer:


Clear product details and specifications

Verified customer reviews and ratings

Loyalty rewards and exclusive deals


We go beyond the basics—because customer’s happiness is our success.


ROBUST LOGISTICS WITH END-TO-END CONTROL


With full ownership of our product inventory and fulfillment operations, Cartup ensures efficient, reliable, and timely deliveries across Bangladesh.


We’ve invested in strategically located warehouses, advanced sorting systems, and real-time tracking technologies to streamline every step—from order placement to last-mile delivery.


Our centralized fulfillment model allows us to:


Maintain high-quality control

Optimize delivery speed

Offer better stock availability

Expand access to even remote areas


Whether you're in Dhaka or beyond, Cartup brings a dependable online shopping experience straight to your doorstep.


SECURE AND SEAMLESS TRANSACTIONS

At Cartup, secure and hassle-free transactions are central to our promise of a reliable shopping experience. We’ve partnered with the most trusted payment providers in Bangladesh to support a wide range of payment options.


Our integrated payment gateway allows you to pay through:


Debit and credit cards from leading banks

Mobile Financial Services (MFS) including bKash, Nagad, Rocket, and Upay

Direct bank transfers and other secure methods


Whether you prefer card payments or mobile wallets, Cartup ensures a smooth and secure checkout process every time.


THE CARTUP FAMILY

Behind Cartup is a passionate team of professionals dedicated to transforming how Bangladesh shops online. Our culture is driven by collaboration, innovation, and integrity. We encourage creative thinking, value continuous learning, and foster a supportive environment where each team member contributes to our shared success. As a growing e-commerce startup, we take pride in building a workplace that adapts with the times while staying rooted in our core values—quality, trust, and excellence in service.


JOIN THE CARTUP COMMUNITY 

We invite you to be part of the Cartup journey. Whether you're looking for a trustworthy place to shop or want to discover the latest deals and exclusive product launches, Cartup is your go-to e-commerce destination.


Stay connected with us through our social media channels and be the first to hear about exciting offers, new arrivals, and special campaigns.


WE'RE HERE TO HELP

Need assistance? Our dedicated customer support team is always ready to help with any questions, concerns, or feedback.


Call us at: +8809613444455

Reach us via live chat, email, or social media – we’re just a message away!