Privacy Policy

Welcome to the Cartup! We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

 

This Privacy Policy clarifies how we gather, utilize and (under specific conditions) disclose your personal data. This Privacy Policy also explains the steps we have taken to secure your personal information also explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices depicted in this Policy.

 

Data Protection and Privacy

Data protection involves trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where and which it is fundamental for us to do so and we will only collect information if it is relevant to our dealing with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

 

You can visit the Site and pursue without having to provide personal details. During your visit to the site, you remain anonymous and at no time can we identify you unless you have an account on the site and log on with your user name and password

 

What information we collect

We may gather various pieces of information if you seek to place an order for a product with us on the Site.

 

We gather, store and process your data for handling your purchase on the Site and any possible claims, and to provide you later on better understanding and communication with our administration. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, payment card details or financial balance subtle elements.

 

We may collect biometric data, such as voice files and facial recognition when you use our voice search function or any facial recognition technology we offer on the Site.

 

We collect technical data such as your Internet protocol (IP) address, login data, browser type and version, time zone setting, device information, IMEI, MAC address, and other information regarding the devices used to access our Site

 

How We Use Your Information

We will use the information you provide to:

• Process your orders and provide you with the services and information offered through our website and which you request.
• Administer your account with us.
• Confirm and carry out financial transactions related to payments you make.
• Audit the downloading of data from our website.
• Improve the layout and/or content of the pages of our website and customize them for users.
• Identify visitors on our website.
• Conduct research on our users' demographics.
• Send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
• We may conduct due diligence checks for identity verification and to comply with legal requirements. This may include requesting copies of government-issued identification or other verification documents.
• We use your personal information for fraud detection and prevention, comparing information with third parties to ensure accuracy and to protect against fraudulent activities.
• We may use your personal information in automated decision-making processes, including profiling, for purposes such as user behavior analysis, fraud detection, and personalized service delivery.
• We may use your personal data to conduct data analysis and research to improve our services, products, and user experience. This may include using analytics to better understand user behavior and to enhance our platform’s functionality and services
• We may display your name or username on scoreboards or in relation to any campaigns, competitions, or activities held on the Site

 

Your order details may be stored with us but for security reasons cannot be restored directly by us. Nonetheless, you may get to this data by signing into your account on the Site. Here you can view the points of interest of your requests that have been completed, those which are open and those which are shortly to be dispatched and manage your address details, bank details (for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

 

We may use your own data for assessment and statistical analysis. Your points of interest are unacknowledged  and might be utilized for analytical purposes. You can opt out whensoever. Any responses to overviews or conclusion surveys we may request that you participated won’t be sent on to any third party. Disclosing your email address is only vital if you might want to participate in competitions. We spare the solutions to our surveys independently from your email address.

 

We may likewise send you other information about us, the Site, our other websites, our products, deals advancements, our newsletters , anything identifying with different organizations of our business group or our business partners. If you would prefer not to receive any of this additional information, please click the 'unsubscribe' link in any email that we send to you. Within 7 working days of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for further clarification.

 

We may anonymize data about users of the Site generally and use it for various purposes, including determining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identify individually.

 

We may share your personal information with third parties for the purpose of offering marketing and promotional information, provided that you have opted in for such communications

 

Data Usage for Competitions

For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

 

Data Limited for Third Parties and Links

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below;

 

We may pass your details to other companies in our group. We may also pass your details to our agents and partners to help us with any of our uses of your data set out in our Privacy Policy. For example, to analyze data and to provide us with marketing or customer service assistance.

 

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

 

What About Cookies and Other Identifiers?

The acceptance of cookies is not a requirement for visiting the Site. Nonetheless, we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

 

If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html

 

We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes. Cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Cartup products and services that require you to sign in. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

 

Security Measures

We have appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

 

Your rights

If you are concerned about your data, you have the right to seek access to any personal information we may process about you. You have the right to request correction for any errors without any cost.

 

Additionally, you have the right to request not to use your personal information for direct marketing purpose at any time.

 

We retain the right to impose a reasonable administrative cost for obtaining your personal data records, to the extent authorized by current data protection regulations. If so, we will let you know the cost upfront before handling your request.

 

In accordance with the terms and/or restrictions set out by relevant laws or regulations, you may inform our customer services that you no longer consent to the collection, use, disclosure, storage, and/or processing of your personal data.

 

Please be aware that we may not be able to continue to provide the Services to you or carry out any contracts we have with you if you communicate your withdrawal of consent to our use, disclosure, storage, or processing of your personal data for the purposes and in the manner as stated above or if you exercise any other rights that are available to you under applicable local laws. We will not be liable in this case.

 

In such a case, we fully reserve our legal rights and available options. Additionally, you have the right to request that we remove your data. If you would like to have your data deleted, fill out the Account Deactivation/Deletion Request Form or you can also email us with your request to [email protected]

 

After receiving your request, we will carry out an internal deletion procedure and your data will be securely deleted within the next fifteen (15) working days. After that, you will be contacted for verification and your account will be terminated.

 

Minors

We do not sell products to minors (individuals below the age of 18) on our Site, nor do we knowingly collect any personal data from minors. By using this Site, you confirm and warrant that you are above the age of 18 and capable of understanding and accepting the terms of this Privacy Policy.

 

If you permit a minor to access the Site and make purchases using your account, you hereby consent to the processing of the minor’s personal data. You also accept and agree to be bound by this Privacy Policy and take full responsibility for their actions.

 

We will not be responsible for any unauthorized use of your account on the Site by you, individuals acting on your behalf, or any unauthorized users. It is your responsibility to make informed decisions regarding the use of the Site and to take the necessary steps to prevent any misuse.