Joyroom JR-PBF17 10000mAh Power Bank

7 Days Returns

Change of mind is not applicable as a Return Reason. To learn more, please check Return Policy

3 month Brand Warranty

Warranty Policy for Power Bank 1. Warranty Period This power bank comes with a 3-month replacement warranty from the date of purchase. This warranty covers any technical or manufacturing defects that occur under normal usage. 2. What is Covered? Manufacturing Defects: Any internal hardware failure or assembly issues from the factory. Circuit Failure: If the power bank stops charging or discharging due to internal motherboard issues. Battery Malfunction: Significant battery health drop or swelling within the warranty period (not caused by heat or physical damage). Display Issues: Failure of the LED digital display to show the percentage correctly. 3. What is NOT Covered? (Warranty Void Conditions) Physical Damage: Any cracks, dents, or signs of impact caused by dropping the device. Water Damage: Any exposure to moisture, liquids, or accidental immersion in water. Cable Damage: External damage or tearing of the built-in Type-C or Lightning cables due to rough handling. Unauthorized Repair: Any attempt to open the casing or repair the device by an unauthorized person. Improper Charging: Damage caused by using low-quality or incompatible wall chargers. 4. How to Claim Warranty To claim the warranty, customers must provide the original purchase invoice or receipt. The product must be returned with its original packaging to verify the serial number and authenticity. Once inspected and verified, a replacement or repair will be processed within 7 working days.